Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

lt;p><b>The <i>New York Times</i> and <i>Washington Post</i> bestseller that changed the way millions communicate</b></p><p>“[<i>Crucial Conversations</i>] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”<br/><b>—from the Foreword by Stephen R. Covey, author of <i>The 7 Habits of Highly Effective People</i></b></p><p>“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”<br/><b>—Mark Victor Hansen, cocreator of the #1 <i>New York Times</i> bestselling series Chicken Soup for the Soul®</b></p><p>The first edition of <i>Crucial Conversations</i> exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:</p> Prepare for high-stakes situationsTransform anger and hurt feelings into powerful dialogueMake it safe to talk about almost anythingBe persuasive, not abrasive

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Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition: Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al: 9780071775304: : Books

Crucial Conversations: Tools for Talking When Stakes are High: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey: 9780071401944: : Books

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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler, Paperback

Crucial Conversations: How and When to Have Them

Joseph Greeny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory: Crucial Conversations - Principus